ABOUT US The domain name www.aajpharmacy.com, an internet-based portal and mobile application is owned and operated by AAJ ENTERPRISES, a company duly incorporated under the provisions of the Companies Act 2013 is an Act of the Parliament of India on Indian company law which regulates incorporation of a company, responsibilities of a company, directors, dissolution of a company. (hereinafter referred to as “AAJ Pharmacy” or “We” or “Our” or “Us” or “Company { AAJ ENTERPISES} ”). The domain name and the mobile application are collectively referred to as the “Website”. 2013 legislation has stipulated for increased responsibilities of corporate executives in the IT sector, increasing India's safeguards against cybercrime. Privacy Policy Privacy Policy is such other rules, guidelines, policies, terms, and conditions as are relevant under the applicable law in India and other jurisdictions for the purposes of accessing, browsing, or transacting on the Website, or availing any of the Services such are rules, guidelines, policies, terms, and conditions shall be deemed to be incorporated into, and considered as part. The terms and conditions of use and privacy policy applicable to that website will govern Your use of that website. The website contained modify, copy, transmit, display, produce, perform, publish, license, transfer, or sell any information or software obtained from the Website herein or elsewhere is under the provision. The Website is a platform that facilitates:- 1. Online purchase of pharmaceutical products, Cosmetics, Attar, Deodorant, Perfume and fragrance stick (Agarbatti), etc sold by various third-party companies and manufacturers. And assures to provide you the widest & 100% genuine product range in categories like Homeopathy, Ayurvedic, Unani Nutrition & Supplements, Personal care, Health Aid, Fitness care and OTC products, etc. 2. Our website also provide the Products that under covered (The Center for Veterinary Medicine (CVM) and pet-care. These products include animal food and feed, pet food, animal drugs, medicated feed, and veterinary devices. 3.Diagnostic services being offered by various third-party diagnostic centers. 4. Online medical consultancy Services/Beauty Expert/Homeopathy, Ayurvedic and Unani medicine expert and also Second opinion being offered by the third party independent doctors. 5. Online advertisements of various sponsors advertising and marketing their own good and services are called Third-Party Advertisers. 6.The Website also providing an information platform for health and wellness-related information to the Users who access the Website. The Third-Party Services Provider and the information services are collectively referred to as the Services. 7.The arrangement between the Third Party Service Providers, You, and Us shall be governed in accordance with Terms and Conditions of Use. The Services would be made available to such peoples who have agreed to use the Website after signing up due to registration, in accordance with the procedure as determined by Us, from time to time furtherà referred to as You or Your or Yourself or User which terms shall also include persons who are accessing the Website/App as a visitors. 8.The Services are offered to you through various online modes which shall include the issue of discount coupons, offers, and vouchers that can be redeemed for many occasion on various goods and services offered for sale by Third Party Service Providers. 9. To facilitate the relation between You and us and the Third Party Service Providers through the Website of Aaj pharmacy shall send to You (advertisements content through emails notifications and messages from your registered numbers and email addresses). 10.You should agree and acknowledge that the Website is a platform that You and Third-Party Service Providers to meet and interact with another for their various transactions. 11. Aajpharmacy is not and cannot be a party to or save as except as may be provided in these Terms of Use, control in any manner, any transaction between You and the Third Party Service Providers. Aaj pharmacy reserves the right to change or modify these terms of use or any policy or guidelines of the Website including the Privacy Policy at any time. Any changes or modifications will be effective immediately upon posting the revisions on the Website and You don't have any right that You may receive specific notice of such changes or modifications. Your continued use of the Website will confirm your acceptance of such changes or modifications. The Privacy Policy sets under our rules: 1. The type of information collected from Users, including sensitive personal data or information the purpose, means, and modes of usage of such information; and how and to whom our website/app will disclose such information. 2. Users are expected to read and understand the Privacy Policy to ensure that he or she has the knowledge of the fact that the information and purpose are being collected. 3. Intended recipients of the information regarding name and address of the agency that is collecting the information and the agency that will retain the information. 4. Various rights available to such users in respect of such information. The user agreed to use the service to authorize an individual and get the products from a third party on his/her behalf. Prescription Drugs - In order to purchase drugs or any pharmaceutical products that require a valid prescription, You are required to upload a scanned copy of the valid prescription on the Website. Third-Party Pharmacies will verify the prescription forwarded by (You) and in case of any discrepancy observed by the third-party pharmacies, the order will be canceled by the third-party pharmacies immediately. You are also required to make the original prescription available at the time of receipt of delivery of the order. You shall also allow the delivery agent to stamp the original prescription at the time of medicine delivery, failing which medicines will not be delivered. Substitution of Prescribed Drugs-You acknowledge and accept that the order for a substitute of a Prescription Drug would only be processed if the medical expert/ doctor has himself/ herself permitted for any other equivalent generic drug to be dispensed in place of the Prescription Drug/generic in the prescription or if the prescription solely lists the names instead of a specific brand name. Guidelines and rules of Diagnostic Services:- Diagnostics Services and Pathology– The AAJ ENTERPRISES Company provides Services through the Website as a marketplace and facilitates the Users to avail diagnostic test/ package facilities offered by third-party labs and pathology through the Website. The Company shall not be responsible for the samples collected, tests conducted and reports generated by the third-party labs. The company only provides facilitation services to the registered users of our Website. User and the Labs/pathology agree to use the Website and the materials provided there only for purposes that are permitted by:- (1) Under Terms of Use and our company rules (2) Any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions(3) Users who avail of the services of the Labs or Diagnostic centers contacted or managed through the Website and the Company shall have no liability or responsibility in this regard(4)The Company does not guarantee or make any representation with respect to the correctness and completeness or accuracy of the information or details provided by Labs or any diagnostic the center or any third party through the Website. (5)Third-Party Labs may not access the Services for purposes of monitoring their availability, performance or functionality or any other benchmarking or competitive purposes. Our company provides reasonable efforts to make the Services available to you 24/7 on all working day except for public holidays or any emergency due to natural calamities. Doctors /Medical Experts/Beauty Expert/Homeopathy Ayurvedic and Unani expert and Petcare and other services. The concerned Third-Party would not dispense a substitute drug in place of the Prescription Drug/Medicine. Online Doctor Consultancy - The Company is a facilitator of healthcare services that provide healthcare products and services to the User of the website. The words (“Your Physician”/Doctor” or “Healthcare Provider” ) or similar words on the Website, shall be interpreted and mean the User’s personal doctor with whom the User has a doctor-patient relationship. The third the party registered medical practitioners are not related to the Company but merely providing medical consultation to You if you submit consent. Any information about the doctors, including but not limited to their name, photographs, qualifications, experience, and specialties, that may be provided on the Website, is for information purposes only and such information shall not be deemed to amount to an advertisement of the doctor/beauty expert or the services provided by our website. You agree and acknowledge that the third the party registered medical practitioners or Beauty Expert are independent contractors, whose services are being availed by You upon your implied/ explicit consent and hence, the Company has no event, shall be directly or vicariously liable for any advice or medical consultancy or any loss arising from the third-party registered medical practitioners/doctors. You request Us to process the e-prescription or any other forms (whether an original or scanned copy of the original prescription). We will have no responsibility or liability in such manners. You agree and acknowledge that it shall be at your sole responsibility and risk to ensure that all prescriptions that are uploaded are properly issued by your Doctor. The Company does not recommend any specific registered medical practitioner(s), tests, products, opinions, or other information that may be mentioned on the Website. You confirm that you are the authorized holder of the credit/debit card or the original account holder used in the transactions he/she makes using the Website. The company will not be responsible for any financial loss, inconvenience, or mental agony resulting from the misuse of the Your ID/password/credit card number debit card / CVV, and account details number for using the Website. In order to process the payments, the app /company might require details of the User’s/ Third Party Service Providers’ bank account, credit card /debit card detail, etc. Please check Our Privacy Policy on how AAJ Pharmacy uses the confidential information provided by Users. Available payment methods are:- Wallets: Paytm, AmazonPay, Mobikwik, AirtelMoney, Freecharge, OlaMoney, JIO Money, PhonePe, UPI – BHIM, and GooglePay. All debit and credit cards. Cash on delivery for offline payments. Applicable payment charges: -Details, including contact information of all payment service providers: Paytm (https://paytm.com), AmazonPay (https://www.amazonpay.in), Mobikwik (https://blog.mobikwik.com), AirtelMoney (https://www.airtel.in), Freecharge (https://www.freecharge.in), OlaMoney (https://www.olamoney.com), JIO Money (https://www.jiomoney), PhonePe (https://www.phonepe.com), UPI – BHIM (https://www.bhimupi.org.in) and GooglePay (https://support.google.com/pay). Security details in relation to payment methods: AS PER RULES. CHILDREN’S PRIVACY Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors. YOUR RIGHTS AS A CUSTOMER We understand that when you interact with Aaj pharmacy, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of a company mail id. You do not defame, abuse, harass, threaten, or otherwise violate the legal rights of others. Any person, entity, falsely state, or otherwise misrepresent Publish, post, upload, distribute or disseminate any inappropriate, defamatory, obscene, indecent, or unlawful topic, name, material, or information through any bookmark, tag, or keywords. Uploading files that contain software or other material protected by applicable intellectual property laws unless you own or control the rights thereto or have received all necessary consents or upload or distribute files that contain viruses, corrupt files, or any other similar software or programs that may damage the company website under prohibition and strict actions. All judicial disputes solved under Bahraich judiciary. If any Other Party has any questions comment or suggestion regarding any of our Services, please contact our customer service at care@aajpharmacy.com or email address -.. .. ........ or via the contact information available from the following address: Contact us